Privacy Policy

Introduction

This Privacy Policy ("Policy") explains how Dizpatched ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our Load Management Platform (the "Platform"). By accessing or using the Platform, you consent to the practices described in this Policy.

Collected Information

We may collect personal information such as your name, email address, contact information, and other data you provide when registering for an account or using the Platform.

In the process of purchasing a subscription or any services from Dizpatched, we collect billing information. This includes but is not limited to:

  • Billing name and address
  • Credit card number, expiration date, and security code or other financial data
  • Transaction and purchase history

Please note that we use third-party payment processors and do not store your credit card information or other financial data on our servers.

We collect information about how you use the Platform, including your interactions with the Platform's features, the content you access, and your IP address.

In the course of using our platform for freight dispatch services, we may also collect shipping information. This includes but is not limited to:

  • Pickup and delivery locations
  • Dates and times for pickup and delivery
  • Details of the cargo (including type, quantity, and any special handling requirements)
  • Information related to the vehicle and driver assigned to the shipment
  • Tracking information for the shipment
  • Any communication or instructions related to the shipping process
How We Use Your Information

Please note that we use your information to provide our services effectively, facilitate the successful dispatch and delivery of shipments, enhance user experience, and improve our platform. We may also use aggregated shipping information for business analytics and development purposes. Colleted information is subject to, but not limited to, the following uses:

  • To provide and improve our services, including the Platform's features and functionality.
  • To communicate with you, respond to your inquiries, and provide support.
  • To send you important updates, notifications, and administrative information.
  • To complete transactions, as well as to detect and prevent fraud
  • To enforce our Terms of Service and protect the security and integrity of the Platform.
  • To analyze and monitor usage patterns and trends.
Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the security of your data.

Your Choices

You can review, update, or delete your personal information by contacting us at support@dizpatched.com. You may also unsubscribe from our marketing communications using the opt-out link provided in such emails.

Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.